Planning for Management Information System

The biggest argufy and to the highest degree critical success factor in reengineering projects be persuading the quite a little within the organization to cooperate. When you begin to computerize a legacy dodge considers the avails reduced clerical cost, quicker movementing time and better guest serve well. Everyone knows that the computer capabilities alone make life a lot easier for either managers. The advantage of time and accuracy spread over the lifespan of the selective breeding ashes means improved long-term vision and decoct for top, affection and lower managers.A management learning establishment (MIS) focus is on culture that management postulate to prep ar its job. This task becomes much much unmanageable when the major players have a tradition of high independence, are often confrontational to management, and are irreplaceable independent contractors. CIOs in major duty organizations face exactly this situation further complicated by the fact that the reengineering effort is crucial to the hold outd existence of the organization.Such word has driven the software application to focus attention on software particularized everyy designed to support the team approach essential to most service and guest oriented organizations. The importance of team rifle feces not be over emphasize in achieving overall organizational goals, and the lease to gaining control and manage an organizations knowledge base remain crucial. This teamwork alters the organization to achieve and back competitive advantage in their business.In considering the framework for an information system (IS) separately level functional, tactical and strategic homework requires different IS. At the operational training system, the IS collect, validate and record transactional info relating to acquisition or disbursement of resources. The data for work out receivable and payables, payrolls, inventory level, shipping data, printed notice and money receip ts recorded as they occur. The operational-level IS characteristic are repetitive, predictable, emphasizes the medieval and detailed in nature just to name a few.The focus of the operational system is the daily tasks performed at the aimr level. The operational level manager uses this data to check every day tasks, i. e. ordering, shipping, inventory control, the center of attention of the business processes. The second level in the framework is the tactical system. This system abide middle-level managers with information to monitor and control operation speckle allocating their resources expeditiously. The data is summarized, aggregated, or analyzed with a wide range of delineates, i. e. , summary, exclusion and ah hoc reports.The tactical information system differs from operational information system in the basic purpose operational support the execution of tasks and a tactical information system supports a manager control over those tasks under their area of supervision as well as the allocation of resources to converge the company objectives set by top management. The data input and the information give rised as stunnedputs differ from the type of data involved, tactical characteristics are hebdomadal in nature, with unexpected findings, comparative in nature with both internal and external sources.The tactical information system purpose and the regularity of report produced within the information system are drastically different from an operational system. The third level in the framework is strategic inventning, designed to put up top managers with information that assist them in making long-range planning endings for the business. The different in strategic and tactical are not ever so clear, because both types of information systems may use some of the same data, you office say that the systems sometimes overlap with the difference being in the data that the system uses.Typically, top management uses strategic planning system to por tend long-range company objectives. The characteristics are ah hoc basis, unstructured format, external source, and subjectivity, summary and prophetic in nature. A MIS provides information for potent planning and tactical decision making, which is the foundation of operational level data system. A tactical planning system provides middle-level management with the ability to monitor and control resources. The tactical information system does not support the execution of operational tasks, simply allow managers visibility over the operation.Information systems are costly, to deploy and maintain, however the maximization of economic value of IS in the long-run balance out over the initial set-up cost. The right software crossways enable teams of people to mix their knowledge, work processes and applications to achieve improved business effectiveness. It has been suggested that the implementation of such technologies is more difficult and yields more unintended consequences than is typically acknowledged. First, how such technologies are employ reflect the effects.Second, how these technologies are likely used when alternative tools co-exist, meaning predictability is difficult from technological characteristics. Third, because people use groupware with other people, one persons choices somewhat how to use groupware may have consequences for other group members, user satisfaction. The measurement for an effective MIS must be the users usage and satisfaction have a soaked correlation. Obvious, the effectiveness of MIS depends upon the use of the system and if the employees accept it. The information system department, managers and users unneurotic make the MIS process successful.The managers implement the MIS, their behavior and motivation play an most-valuable part in the variables for the system to be effective. Each designed MIS produce information for decision making throughout the organization. permits testify several case studies with the implem entation of MIS as seen in three unmistakable companies, an insurance company, a feed marketing company and a affectionate service agency. The insurance company normal routine consisted of tons of indemnity paperwork generated daily to accomplish the company objectives. The company started on line systems reenforcement policy screening, creation and issuance in the 70s.An employee could key in new application information at his or her computer terminal, subsequently the compilation of information an underwriter can evaluate the insurability of potential customers. after the approval process, the information system produces a policy data sheet. This business process makes it possible to handle inquiries from individual policyholders and sales agents seeking face-to-face data information about policyholders. The home office linked to all locations of their sales agencies allowing sales agents to inquire on-line about policies with the capability to slue application information at their site.The home office can dummy up update policies as well. Yes, this service provides the agencies with a competitive advantage in product marketing and customer service. The home office outsourced and bargain ford software that enable the sales agents to analyze alternative companies product and service options, resulting in agreeable the customers loyalty and a quicker sales. The company continues to grasp the future for innovations and anticipating their customers needs in the future.This approach along ensures valuable information for the senior-level management to plan as well as reduce overhead cost with improved productivity and better decision-making ability. Next, let look at the food industry and view how information system improved their process. The MIS geared toward physical diffusion at the operational level, where update orders and invoices sent to the distri notwithstandingion centers and the system updates the accounting receivable and associate syste m shoots. The system prints invoices at the origin and speech location, resulting in reduced cost and faster payments equal more capital flow.The food company produced numerous reports that enabled the managers to conduct on-line credit checks from their account receivable status report, and identify delinquent accounts, before shipping the ware to the distribution centers. The customer services personnel have immediate admission to open account allowing for immediate visibility and response to customer inquiries about deliveries and shipments, similarly cash payments received automatically applied to customers on-line account. allow us not forget to look at the marketing advantages with MIS as well.Sales analytic thinking reports reflect the customers history product information file this data generates report by product line in each territory each month for middle-level managers to forecast demands for any specific product item. Normally, this begs the question about produc tion and if the company can continue to support the demands of the customers. At this junction, the IS gives managers additional insight about demand and the need to forecast for future buys. The company established a bill-of-material file, which computerized the ingredients for each product line and created mass size for all products.This process minimized the work process and improved the manufacturing ordering process for each customer batch orders. The product specification file served as the database of reference information enable the manager the ability to print text on all purchase orders. The text file produced a finished goods inventory, which is transferred to the branch warehouse stockroom in various locations this information is based on sales analysis report (demand). In the finance and administration department, the updated account receivables correlates with customers billing and cash receipts.A monthly exception report generated from the aged balances spits out a collection letter automatically to the respective recipients at specified intervals. The MIS enabled the food marketing company to process orders more timely, manage inventories more expeditiously and organize their production section. Bottom line cost savings of MIS results in more revenue and a better customer relationship and senior-level managers commission their attention on emerging trends in the market.A complaisant service department utilizes MIS in the public sector by providing financial economic aid to the residences, i. . medical assistance, food stamps, facilitate foster home and adoption, day care, civilise service, family planning, housing and legal services. The MIS processes new applications and payments. The applicant applies and become eligible accordingly the system creates an on-line record for them. The system automatically prints an identification menu for the payroll master file that entitles the recipient to service for which the bill goes to the socia l service department. An on-line inquiry and update of the applicant record are also possible.The payroll master file sorts, generates the welfare check, and lists them on the payroll register, which generates historical report for managers. In all three case studies, the information systems support transactional processing. The user involvement in each of the project plectron ensures the effectiveness of the information system and its acceptability. How do you measure utilization and cognitive operation in MIS? The term utilization is the extent that the intended users use the information system (IS) for its intended purpose. The term performance measures the improvement of the business process that supports the IS implementation.These measurements observed through business records, visual or electronic inspections and instruct the personal opinions and attitudes out of the decision-making loop. The multiple variables sometimes are difficult to identify, but the IS department mu st be impartial if the true value is accomplished of a successful IS project. A successful IS project can be measure best with psychometric tests of attitude, interests, and opinions such as user information satisfaction in the broadest sense. The performance measures of the business determine the effectiveness of the MIS.You can see that information technology give companies a competitive edge, erst an information based service enters other company either gather up up or eliminate the original innovator competitive advantage thus raising the stake for those participating in the marketplace. Today, company can link its customer to its order entry system, thus improving strength and improve business performance. Sure, an effective information system, if efficient reduces needless paperwork and allows the customer access to available stock information before committing to the purchase of goods and services.Let not forget about effective too, the information system provide better s ervice to its customers, for instance, i. e. the creation of electronic travel supermarket through on-line reservation system, i. e. www. priceline. com or www. Travelocity. com, which is transforming the basis of competition within this marketplace. To compete efficiently in this world, companies must establish information partnership as an full part of successful business processes.